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TERMS AND CONDITIONS

scriptcare.com is owned and operated by Script Care, Ltd. ("Script Care"). By using any feature at scriptcare.com, you consent to the following terms and conditions and acknowledge that Script Care is relying on your consent in allowing you to use scriptcare.com.

Script Care reserves the right at its discretion to change these terms and conditions from time to time. Your continued use of scriptcare.com after the posting of any amended terms and conditions shall constitute your agreement to be bound by any such changes. Script Care may modify, suspend, discontinue or restrict the use of any portion of scriptcare.com, including the availability of any portion of the content at any time, without notice or liability.

License

You may interact with or download information from any portion of scriptcare.com for your personal, noncommercial information or use. However, you may not copy, reproduce, sell, publish, transmit, modify, display, repost, hyperlink or otherwise use or distribute any portion of the content, information, images or materials (collectively, "Content") from scriptcare.com for public or commercial purposes without the express prior written consent of Script Care. Upon the request of Script Care, you shall immediately cease use of scriptcare.com and any Content set forth therein.

Use of scriptcare.com

The use of scriptcare.com is intended for lawful purposes only. By accessing scriptcare.com, you specifically agree not to do any of the following: (i) upload to or transmit on scriptcare.com any defamatory, indecent, obscene, harassing, excessively violent or otherwise objectionable material, or any material that is, or may be, protected by copyright or other intellectual property rights, without permission from the copyright owner; (ii) use scriptcare.com or its Contents in violation of applicable law or the legal rights (including the rights of publicity and privacy) of others; (iii) intercept or attempt to intercept electronic mail not intended for you; (iv) misrepresent an affiliation with any person or organization; (v) restrict or inhibit other subscribers' use of scriptcare.com; (vi) upload or otherwise transmit files that contain a virus or otherwise corrupted data; (vii) download a file or software or include in a message any software, files or links that you know, or have reason to believe, cannot be distributed legally over scriptcare.com or that you have a contractual obligation to keep confidential or (viii) take any other action that is detrimental to scriptcare.com or that is inconsistent with Script Care's intellectual property rights in scriptcare.com and the Content set forth therein.

Registration to Script Care

Certain areas of scriptcare.com are accessible only to registered users. To be a registered user, you must be eligible to receive Script Care's online pharmacy benefit management services. In order to access the registered-user-only areas of scriptcare.com, you will need the username and password provided to you by your prescription benefit plan. You acknowledge that the use of username and password is an adequate form of security. You are solely responsible for (1) authorizing, monitoring, controlling access to and maintaining the strict confidentiality of your username and password, (2) not allowing another person to use your username or password, (3) any charges or damages that may be incurred as a result of your neglect to maintain the strict confidentiality of your username and password, and (4) promptly informing Script Care in writing of any need to deactivate an username due to security or other concerns. Script Care is not liable for any harm related to the theft of usernames or passwords, disclosure of usernames or passwords, or your authorization to allow another person or entity to access and use scriptcare.com using your username or password. You shall immediately notify Script Care of any unauthorized use of your username or password and any breach of confidentiality. Until Script Care receives this notification from you, you will be held liable for any harm ensuing from the use of your username on scriptcare.com.

Submissions to scriptcare.com

If any user of scriptcare.com makes any submission (such as questions, comments, resume, or suggestions) to Script Care, whether oral, written or electronic, no confidential relationship shall be established between the user and Script Care. The user's submission, and any information submitted with it, shall be considered nonconfidential and shall be considered the sole and exclusive property of Script Care. Script Care shall have no obligation of any kind (such as compensation) with respect to the submission or any materials that accompany it. Script Care shall be free to use or transmit to others any ideas, concepts, or techniques contained in the user's submission and accompanying materials for any purpose whatsoever, including, but not limited to, research, development, manufacture, use or sale of any products or services incorporating or relying on such information.

Not Intended for Use by Minors

scriptcare.com is not intended for, nor do we believe it is appealing to, children under the age of 18. We will not knowingly collect information from scriptcare.com visitors in this age group.

Disclaimer

All information on scriptcare.com is for your educational and informational purposes. It is not intended as a substitute for a consultation with your physician, or other applicable clinician, and should not be used to diagnose or treat a health problem without consulting your physician. The risks and benefits of any particular drug or treatment should be considered with your physician or other applicable clinician. You should consult with your physician to assist you in evaluating the appropriateness of the information provided to you by Script Care and its licensed pharmacists and any medications you are taking in the context of your situation and circumstances and with due consideration to new developments. If you are experiencing a medical crisis, please call 911 or contact your local emergency assistance service immediately. In no event shall Script Care be liable for any decision made or action taken in reliance on the information contained on this site nor shall you directly or indirectly make any claim against Script Care or its affiliates with respect thereto.

NEITHER SCRIPT CARE, NOR ANY OF ITS AFFILIATES, EMPLOYEES, AGENTS, LICENSORS OR CONTENT PROVIDERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING SCRIPTCARE.COM, THE CONTENT OR ANY SERVICE PROVIDED HEREIN. THE CONTENT AND SERVICES ARE PROVIDED ON AN "AS IS" BASIS AND SCRIPT CARE SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF MERCHANTABILITY OR WARRANTIES AGAINST INFRINGEMENT. SCRIPT CARE, ITS AFFILIATES, EMPLOYEES, AGENTS, LICENSORS AND CONTENT PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES, INCLUDING, WITHOUT LIMITATION, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, RESULTING FROM OR CAUSED BY THE WEB SITES, THEIR CONTENT, OR ANY SERVICES PROVIDED HEREIN.

Certain of the information on scriptcare.com is licensed by Script Care or otherwise made available to Script Care by third parties. Script Care is not responsible for the content of any information provided to it by any third party. Information accessible through scriptcare.com speaks only as of the date such information was prepared. Such information may be incomplete or may have become out of date. Script Care makes no commitment, and disclaims any duty, to update or revise such information. Script Care does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that scriptcare.com or the server that makes it available is free of viruses or other harmful components.

You acknowledge that Script Care may update scriptcare.com and its Content from time to time and that Script Care is under no duty to notify you of such updates (including but not limited to link updates) nor does Script Care have any obligations or liability to you with respect to such updates. Script Care may at any time terminate in whole or in part scriptcare.com without notice or liability.

These terms, conditions, and any policies contained on this site are effective until terminated by either party. If you no longer agree to be bound by these terms and conditions, you must cease your use of this site. Your use of this site is at your sole risk. If you are dissatisfied with this site, its content, or any of these terms, conditions, and policies, your sole and exclusive legal remedy is to discontinue using this site.

Clinical Information

The clinical information residing on scriptcare.com is authored by licensed Healthcare Professionals. Information is intended solely for your educational and informational purposes. It is not intended as a substitute for a consultation with your physician, and should not be used to diagnose or treat a health problem without consulting your physician. In no event shall Script Care be liable for any decision made or action taken in reliance on the information contained on scriptcare.com nor shall you directly or indirectly make any claim against Script Care or its affiliates with respect thereto.

Intellectual Property

scriptcare.com and Content contained therein, as well as all copyright, trademark, trade dress, service mark, and other rights therein are owned or licensed by Script Care and its affiliates (collectively, "Intellectual Property Rights"). Nothing contained on scriptcare.com should be construed as granting, by implication, estoppel or otherwise, any license or right in or to such Intellectual Property Rights without the express written permission of Script Care. You agree not to copy, use or otherwise infringe upon Script Care's Intellectual Property Rights (including but not limited to its trademarks or service marks contained in scriptcare.com). You further agree that you will not alter or remove any trademark, service mark, copyright or other notice from any copies of the information or other Content downloaded from scriptcare.com. Without prior written consent of Script Care, you may not co-brand or use any Script Care trademark, service mark or logos in connection with scriptcare.com. You shall not modify or change the Contents set forth in scriptcare.com nor otherwise create derivative works therefrom.

Present or Future Employment with Script Care

Should you become employed with Script Care, none of the information or materials on scriptcare.com shall constitute or be considered part of an employment contract or an employee manual or handbook. Nothing stated or represented on scriptcare.com shall affect the employment relationship between Script Care and its current, former, or future employees.

Links

scriptcare.com contain links to other Web sites not operated by Script Care. These links are provided as a convenience and do not constitute an affiliation with, endorsement or sponsorship of the third parties that operate those Web sites. Script Care is not responsible for the availability or reliability of the content of these third party Web sites. Any information you provide to those third parties is not subject to the terms of this privacy policy, and Script Care is not responsible for the treatment of the information you provide to those third parties. We recommend that you review the privacy policy of that third party, and of any third party to whom you provide personally identifiable information online.

Contacts

If you have any questions or comments about scriptcare.com, please contact Script Care at (800) 880-9988 or write to Script Care at:

Script Care
6380 Folsom Dr
Beaumont, TX 77706

Personal Information

A user's personal information is treated in accordance with scriptcare.com's Privacy Policy.

Client Services Applications

The Client Services web-based applications are exclusively provided to Script Care clients. Use of these applications is subject to the terms of agreements signed with Script Care.

Jurisdiction

scriptcare.com is operated as a service to the clients and members of Script Care in the United States of America and its territories and should be used only by residents of the United States of America. These terms and conditions will be governed by and construed in accordance with the laws of the State of TX, without regard to its conflicts of law provisions. If any of these terms and conditions is determined to be void, unlawful, or unenforceable, the validity and enforceability of the remaining terms and conditions shall not thereby be affected or impaired.

Consumer Rights

SCL recognizes the rights of every consumer who utilizes SCL's services. Federal and state laws have been established to ensure that your rights are respected. Below is a general and easy to understand list of rights and responsibilities of SCL's consumers.

    Your Rights

  • The right to be afforded considerate and respectful care. Care that is free of discrimination and respectful to your personal privacy.
  • The right to privacy and confidentiality which shall extend to all records pertaining to your personal health information except as otherwise provided by law.
  • The right to voice complaints or concerns to which SCL shall respond in a reasonable and timely manner.
  • The right to pharmacy access.

    Your Responsibilities

  • Ask questions when you do not understand or when you need more information.
  • Provide complete and sufficient information necessary for SCL to perform its services.
  • Meet your financial responsibility to pay for treatment in a timely manner.
  • Treat SCL's staff with courtesy and respect.

Appeals

When a medication is not approved, the consumer will have the right to appeal the decision. The appeal shall be conducted in accordance with your Summary Plan Description provided by your plan sponsor. Please contact your Plan Sponsor or SCL Customer Service (1-800-880-9988) for questions regarding your appeal rights.

Exceptions

Exceptions for excluded prescription drugs will not be considered by SCL unless plan sponsor instructs SCL in writing to make an exception. SCL will allow an exception if contracted by the plan sponsor to make an exception. Please contact your Plan Sponsor or SCL Customer Service (1-800-880-9988) for questions regarding your exception rights.

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