scriptcare.com is owned and operated by Script Care Ltd. ("Script Care"). The majority of the scriptcare.com web site is accessible only to registered users. To become a registered user, you must be employed by a company who has hired Script Care to provide you with online prescription services. Your employer or Script Care will provide you with the information you need in order to complete the registration process. There are several areas at scriptcare.com that are open to the general public, however these areas of the site may provide additional information or services for registered users.
We have provided this notice to describe the online information collection and use practices at scriptcare.com. This document describes the choices you can make about the way your information is collected and used. This privacy policy applies only to the information collected on scriptcare.com, and does not apply to any other information that Script Care collects about you on other Script Care owned, operated, or sponsored web sites, or in other forums, including in e-mail correspondences or over the telephone. This policy does not apply to the "Client Services" section of scriptcare.com, which is available only to scriptcare.com clients, and is governed by separate agreements in place between Script Care and its clients.
In some circumstances, Script Care's use of your information will also be subject to the requirements of the Health Information Portability and Accountability Act (frequently referred to as "HIPAA"). For example, when you are submitting information for prescription refills we are subject to the requirements of HIPAA. In those circumstances, the terms of HIPAA Notice of Privacy Practices will apply. If you have questions about which policy applies to information you have submitted, please do not hesitate to contact us (for contact information, please go to the "Contacting Script Care and Options" section of this policy).
From time to time, our internal processes may change, or we may offer new features at scriptcare.com. If appropriate, we will revise this privacy policy. We encourage you to return to this area to read the most recent version of the privacy policy. The information we provide you on scriptcare.com will be treated in accordance with the privacy policy in effect as of the date you provide information to us. If we alter our practices in a manner that will affect the treatment of information that you have already provided to us, we will send you a notice of our new practices. If you do not agree with the privacy practices described in this policy, you should not provide us with information. This version of the privacy policy is effective as of April 1, 2008.
Information Collection
Script Care collects personally identifiable information at scriptcare.com from web visitors who are interested in receiving services it offers, such as prescription benefit, disease management and specialty pharmacy services, e-mail alerts, newsletters, and event notifications. Script Care also collects additional information from registered users, such as shipping address, billing address, credit card number and other information necessary to process your request. In order to provide you with online pharmacy services, Script Care receives certain personally identifiable information about registered users from the user's employer. If you have questions about the information your employer may have shared with us, please contact your employer's human resources department.
A Note About Cookies and Passive Tracking Technologies: A cookie is a piece of data stored on your computer that allows scriptcare.com to remember that it has previously communicated with your browser. Script Care uses both session ID cookies and persistent cookies. For the session ID cookie, once a user closes his or her browser, the cookie simply terminates. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Once a persistent cookie is saved on a user's computer, only scriptcare.com can read it and no other web site. Persistent cookies can be removed by following Internet browser help file directions. Like most standard Web site servers, Script Care uses log files to collect non-personally identifiable information. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks.
Information Use
Information you provide is used in order to respond to your request. For example, to fulfill your order or contact you with information about your order, to send you email alerts, to send you documents you request, to send you newsletters, or to process your online job application. For potential registered users, we will compare information you provide to the database of information provided by your employer in order to confirm your eligibility to become a registered user. From time to time Script Care requests information from users via surveys on scriptcare.com. Participation in these surveys is voluntary, and information collected as part of those surveys is used in compliance with this privacy policy.
We may use the information to provide you with materials about Script Care or our products and services, including new content or services at scriptcare.com. We may provide you with these materials by phone, mail, facsimile, or e-mail. We may also share your information with our subsidiaries, affiliates, or business partners.
We will disclose your personal information if, in good faith, we believe we are required by law to do so, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose us to legal liability. We may also disclose your information in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event. If this occurs, your personally identifiable information may be transferred to our successor or assign, or may be sold as an asset of our company.
Passive tracking mechanisms such as cookies and log files are used by Script Care to analyze trends, administer the site, track users' movement and gather broad demographic information for aggregate use. Persistent cookies enable Script Care to track and target the aggregate interests of scriptcare.com users to enhance the experience on the site.
Contacting Script Care and Options
At the time information is collected, you are provided with the ability to opt out of having Script Care email you information about Script Care or its products and services, to the extent that sending such materials are unrelated to the purpose for which you provided your information. Registered users who wish to alter the uses Script Care makes of their information may do so at the Modify Account area of scriptcare.com. You may also contact us to exercise your available by calling (800) 880-9988 to speak to a customer service representative, or by writing to Script Care at:
Script Care Ltd.
Attn: Customer Service
6380 Folsom Dr
Beaumont, TX 77706
If your personal information changes (such as phone, e-mail address or postal address), registered users may update their profiles in the Modify Account area of the site. You may also update your information by contacting us at the email address, phone number, or address listed above.
Security
Script Care takes reasonable technical and procedural precautions to protect the information provided by users of scriptcare.com. When online registration and order forms require users to provide certain information, that information is collected on a "secure" page, and the information submitted is encrypted. To determine if you are on a secure page, look to see if a lock icon appears on the bottom of your web site browser.
